Introducing Our Online Portal


Providing the best possible patient care is fundamental to our work with NHS Trusts, and one of the best ways we can do this is to help our customers save time, with tailored solutions that align with NHS best practice.

Thanks to our technology partner,
DLS Health we offer an online, private digital platform that streamlines across internal organisations and locations, creating a central hub for:

✅ Ordering & stock management
✅ Financial performance
✅ Contract performance
✅ Document storage
✅ Fault logging

Cloud-based, this system requires only an internet connection and works on all modern browsers and mobile devices. Accessibility is a fundamental part of the design, ensuring a seamless and inclusive experience for all users.

And one of the highlights? 𝗢𝗻𝗹𝗶𝗻𝗲 𝗳𝗮𝘂𝗹𝘁 𝗹𝗼𝗴𝗴𝗶𝗻𝗴...

No need to pick up the phone and wait. Instead, faults can be logged and tracked in the portal, allowing those on the front line to get back to what matters - 𝘁𝗵𝗲 𝗯𝗲𝘀𝘁 𝗽𝗼𝘀𝘀𝗶𝗯𝗹𝗲 𝗽𝗮𝘁𝗶𝗲𝗻𝘁 𝗰𝗮𝗿𝗲.

To find out more, or
take a tour of the portal, get in touch!


Any questions? Get in touch with our team who will point you in the right direction!


By Jonathan Gliddon November 26, 2025
A Successful Two Days At HCSA For The Team! This year’s HCSA Annual Conference and Exhibition brought together procurement leaders, commercial executives, and supply chain specialists from across the NHS — all united by a shared mission: improving value, resilience, and efficiency across the healthcare system. For Chrystal Medical, the event was an opportunity not only to showcase our managed service model, but also to listen, learn and connect with the people shaping the future of NHS procurement. Over two days, we engaged with buyers, supply chain managers, category leads, and senior procurement decision-makers — and several clear themes emerged:
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Speaking to Building Better Healthcare, Managing Director David Challinor gave his opinion on the UK Government's 10-year NHS plan, and spoke about the importance of laying sustainable foundations for future innovation and resilience.